Frequently Asked Questions
Everything you need to know about our premium Kashmiri sports gear.
What makes Kashmiri Willow bats different from English Willow?
Kashmiri Willow is known for its durability and density. While English Willow is lighter, Kashmiri Willow bats offer incredible power and longevity, making them the perfect choice for both practice and professional matches at a more accessible price point.
Do you ship your sports equipment internationally?
Yes, we ship our authentic Kashmiri sports products worldwide. Shipping times vary by location, but most international orders are delivered within 10-15 business days via our premium courier partners.
How should I maintain my cricket bat to ensure it lasts?
We recommend oiling your bat with raw linseed oil and knocking it in thoroughly before use. Avoid storage in extreme heat or damp conditions to prevent the wood from cracking or warping.
What is your return policy for sports gear?
We offer a 14-day return policy for unused items in their original packaging. Please note that for hygiene and safety reasons, certain items like protective pads and helmets cannot be returned once the seal is broken.
Are your products handmade by local artisans?
Absolutely. Every piece of equipment, from our hand-stitched leather balls to our carved willow bats, is crafted by skilled artisans in the Kashmir valley, supporting local heritage and craftsmanship.
Can I track my order once it has been dispatched?
Yes, once your order is shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey from Kashmir to your doorstep.